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We specialise in transforming CRM systems into strategic assets, aligning them with your sales processes and business goals to enhance efficiency, data integrity, and user adoption. From selecting the right CRM and customising features to fit your workflows to training your team for maximum proficiency, we cover every aspect of turning your CRM into a catalyst for sales success.
Guiding you through the selection of a CRM that best fits your business needs and overseeing its implementation for a smooth transition.
Tailoring the CRM's features and functionalities to match your sales process and team preferences enhances usability and efficiency.
Safely migrating data to your new or updated CRM system, ensuring completeness and accuracy for reliable analytics and reporting.
Developing comprehensive training programs and adoption strategies to maximise user comfort and proficiency with the CRM.
Setting up advanced analytics and customised reporting features to provide actionable insights for sales strategy and performance evaluation.
Seamlessly integrating your CRM with other essential business tools and platforms to ensure a unified and efficient workflow.
“CRM can boost conversion rates by 300%.”
(Source: Finances Online)
The Challenge
A tech company struggled with low CRM adoption rates and inefficient sales tracking, hindering their ability to scale and meet sales targets.
The Resonate Solution
Through our Sales CRM Consulting and Advisory service, we re-engineered their CRM system to align with their sales processes, implemented custom features for enhanced usability, and conducted extensive team training to ensure high adoption rates.
The Results
This strategic CRM overhaul significantly improved sales efficiency, data accuracy, and customer engagement. The company experienced a surge in CRM usage, a smoother sales process, and improved reporting capabilities, contributing to a marked increase in sales performance and customer satisfaction.
Our Sales services include SDR as a Service to enhance lead generation, paired with strategic Sales Strategy and Pipeline Management. Training and Coaching programs strengthen your team’s capabilities, while Sales Recruitment ensures you have the right talent. Our Sales CRM solutions streamline data and relationship management, and Deal Guidance provides the extra support needed for complex negotiations, offering a cohesive approach to improve sales performance and outcomes.
Looking to win new customers and don’t know where to find them?
You’re not alone. When an existing source of business dries up or a major customer leaves, you need to rethink where your next customer is coming from. That’s where we come in.
Ready to speak with us now?
Call our CEO, RK, directly on 0412 517 237.
© 2024 Resonate. All Rights Reserved. Privacy Policy | Terms & Conditions